Contact & Support

Need a hand, spotted a problem, or have a question about your account? We're happy to help. The quickest way to reach us is on WhatsApp.

Or add 07926 103403 to your contacts and message us there. We aim to reply within one working day.

Prefer email?

You can email us any time at support@clipguide.org. Please include your account email and, if it helps, a screenshot so we can sort things out faster.

What we can help with

• Account, login and password issues.
• Billing and subscription questions, including cancelling Premium or asking for a refund.
• Privacy and data requests, such as a copy of your data or deleting images you sent us (see our Privacy Policy).
• Bugs, errors, or anything that isn't working as expected.
• Feedback on the study content, including anything you think is inaccurate.

A quick reminder: ClipGuide is a revision and study-support platform, not clinical advice and not official scheme guidance. For clinical or assessment decisions, always follow official documentation and your supervisor.